Madlobos Rent A Car is concerned about your privacy. As such, we only collect and use personal data as necessary to provide our services.
Your personal information includes information such as:
• Name
• Address
• Telephone number
• Date of birth
• E-mail address
other collected data that can identify you directly or indirectly.
Our Privacy Policy aims to describe how and what data we collect, and how and why we use your personal data. It also describes the options available to access, update or take control of your personal data that we process.
If at any time you have any questions about our practices or any of your rights described below, please contact us at the email address data@internationalcar.pt.
What information do we collect?
We collect information to provide the best possible experience when using our Services. Many of them are obtained directly from the moment:
(1) purchases any of our services or registers on our website (for example, payment information, including name, address, credit card number, ID);
(2) request assistance from our customer support team (for example, phone number);
(3) complete contact forms or request the sending of newsletters or other information (for example, email); or
We also collect additional information by providing our Services in order to ensure the necessary and optimal performance. These collection methods may not be as obvious to the user, so the following are explained in more detail what they can be (since they vary from time to time) and how they work:
Account information is collected in connection with your use of our Services, such as account numbers, rentals, information requests and customer support requests, and notes or details that explain what you requested and how we respond.
Cookies and similar technologies on our website allow us to track your browsing behavior, clicked links, chosen vehicles, device type and also collect various data, including statistics on how you use and interact with our Services. This allows us to offer more relevant product promotions, a better experience on our website and to collect, analyze and improve the performance of our Services. We may also collect your location (IP address) so that we can personalize our Services. For additional information and to learn how to manage the technologies we use, please visit our Cookie Policy.
Data about your use of the Services is collected automatically when you use and interact with our Services, including metadata, log files, device Ids/cookies and location information. This information includes specific data about your interactions with resources, content and links (including third-party social media add-ons) on the Services, Internet Protocol (IP) address, browser type and settings, date and time the Services were used, configuration information and browser add-ons, language preferences and cookie data, information about devices accessing the Services, including device type, operating system used, device configurations, application Ids, unique device identifiers, error data, and some of them, collected data, can be used to calculate your approximate location.
We may receive Additional User Data from other sources, such as from public databases or from third parties from whom we acquire data, and combine it with information we already have about you. This helps us to update, expand and analyze our records, identify new customers and provide products and services that may be of interest to you. If you provide us with personal information from third parties or if third parties provide us with information about you, we will use that information solely for the purpose for which it was provided.
How we use information
We firmly believe in minimizing the data collected and limiting its use and purpose: (1) from which we have obtained authorization; (2) as necessary to provide the Services purchased or with which it interacts; or (3) as required or permitted by for legal compliance or other legal purposes. These uses include:
Provide, improve, update and develop the Services we provide. We collect various information related to your purchase, use and/or interaction with our Services.
We use this information to
• Improve and optimise the operation and performance of our Services (including our websites)
• Diagnose problems and identify any risks, errors or security improvements required for the Services
• Detect and prevent fraud and abuse of our Services and systems.
• Collection of aggregated statistics on the use of Services
• Understand and analyze how you use our services and which ones are most relevant to you.
Many of the data collected are statistical or aggregated about how people use our Services and are not linked to any personal data, but in the context where they are considered personal data, or are linked to or may be linked to personal data.
Actions with third parties
We may share your personal data with affiliates in our business family, with third parties with whom we have developed partnerships to enable them to integrate their services into our own Services and with trusted third-party service providers to perform services on their behalf, such as:
• Processing of credit card payments
• Advertising notifications
• Conducting competitions or surveys
• Analysis of our services and customer demographics
• Communication with the customer, by e-mail or by means of surveys
• Customer relationship management.
We only share your personal information as necessary for third parties to provide the services requested or requested on your behalf. These third parties (and any suppliers) are subject to strict data processing terms and conditions and are prohibited from using, sharing or maintaining your personal data for any purpose other than that for which they were specifically contracted (or without their consent).
Communication
We may contact you directly or through a third-party service provider to obtain the services you have purchased from us as required to provide communications related to transactions or services. We may also contact any additional service offerings we deem appropriate if you give us your consent or when permitted on the basis of legitimate interests. You will not need to give your consent as a condition of purchasing our products or services. These contacts may include:
• The email
• Text messages (SMS)
• Phone calls
• Automated phone calls or text messages.
Statistical analysis of the internet
We use various Internet statistical analysis tools provided by service partners, such as Google Analytics, to collect information about how you interact with our site, including which pages you visited, which website you visited before you visited our site, how much time is spent on each page, what operating system and Internet browser it uses and information about the network and IP. We use the information provided by these tools to improve our services. These tools place cookies on your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (for example, Google for Google Analytics). The information collected by cookies may be transmitted and stored by these partners on servers in a country other than the one in which you live. Although the information collected does not include personal information, such as name, address, payment information, etc., it is used and shared by these service providers in accordance with their individual privacy policies.
Targeted ads
You may receive targeted advertisements or interest-based offers based on your activities on our site and other sites, based on the services you have already purchased. These offers can be displayed in the advertising space of the services while browsing. We also partner with third parties to manage our advertising on other websites. Our partners may use technologies, such as cookies, to collect information such as your activities, provide advertising based on your browsing paths and interests, and evaluate the effectiveness of advertising.
How you can access, update or delete your data
To easily access, view, update, delete, or transport your personal information (when available) or update your subscription preferences, sign in to your account and go to "Account settings".
If you request the deletion of your personal data and that data is necessary for the services purchased, the request will only be answered if it is no longer necessary for any Services purchased or for legitimate business purposes, or for legal or contractual record-keeping requirements.
If for any reason you are unable to access Account Settings or our Privacy Policy, you may also contact us at info@madloboscarhire.com
How we protect, store and maintain your data
We respect generally accepted standards for storing and protecting personal data collected during transmission and after receiving and storing it, including the use of encryption where appropriate.
We keep the necessary data only for the time necessary to provide the requested Services and thereafter for various legitimate legal or business purposes. This may include retention periods:
• required by law, contract or similar obligations applicable to our business operations;
• to preserve, resolve, defend or enforce our legal/contractual rights; or
• due to the need to maintain accurate and adequate business and financial records.
If you have any questions about the security or retention of your personal data, please contact us at: info@madloboscarhire.com
Age restrictions
Our services are only available to people over 18 years of age. Our services are not intended for use by persons under the age of 18. Please contact us if you know or have reason to believe that a person under the age of 18 has provided us with any personal information.
Changes to our Privacy Policy
We reserve the right to change this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post such changes in this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email or notice on our homepage at least thirty (30) days prior to the date of implementation of the changes.
Contact Us
If you have questions, concerns or complaints about our Privacy Policy, our practices or our Services, please contact us by email at info@madloboscarhire.com. Alternatively, you may contact each other by any of the following means:
• By mail: Beautiful view path 5
• 9300-027 Wood
• By telephone: +351 93 04 126
We will respond to all requests, questions or concerns within thirty (30) days.